Frequently Asked Questions
Everything you need to know about shopping at Darts Online.
How do I choose the right dart weight?
Most beginners start with a weight between 22 and 24 grams. Steel tip darts typically range from 20g to 30g, while soft tip darts are lighter, usually 16g to 20g. We recommend experimenting with different weights to find what suits your throwing style best.
What is the difference between steel tip and soft tip darts?
Steel tip darts are designed for traditional bristle dartboards, commonly used in professional tournaments. Soft tip darts have plastic tips and are used on electronic dartboards. Ensure you match your dart type to the board you are using to avoid damage.
How long does shipping take?
We process all orders within 24 hours. Standard domestic shipping typically takes 3-5 business days, while express options are available at checkout for 1-2 day delivery. International shipping times vary by location.
Can I return my items if I'm not satisfied?
Yes, we offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene and safety reasons, we cannot accept returns on darts that show signs of use or wear on the flights and shafts.
Do you offer bulk discounts for dart clubs or pubs?
Absolutely. We provide special pricing for dart leagues, clubs, and commercial venues. Please contact our wholesale team via the contact form to discuss your requirements and receive a custom quote.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.